Focus Areas

Three pillars. One principle.

As autonomous systems spread from networks to security to the quantum era, the question stays the same: how do we keep meaningful human judgment at the centre?

Pillar 01

Active · Year 1 onwards

AI Governance & Human Oversight

Our flagship pillar concerns human oversight of autonomous and agentic AI systems operating in critical infrastructure - telecom networks, essential services, and the systems societies cannot afford to have fail.

As AI systems take on more consequential decisions, "human oversight" is too often reduced to a box on a compliance form. We draw on decades of network-operations practice - where humans and highly automated systems already share control safely - to define what meaningful oversight actually requires: escalation design, staffing models, audit trails that mirror shift handovers, and clear accountability for every consequential action.

ITS develops frameworks, publishes evidence, and contributes these operational disciplines directly to the standards bodies writing the rules.

Key questions we explore

  • How should human oversight be structured for agentic AI systems operating in critical infrastructure?

  • What operational lessons from telecom network management apply to AI governance frameworks?

  • How do we measure whether human control is meaningful, rather than nominal?

  • What does an effective AI "shift handover" and audit trail look like in practice?

  • How should accountability be assigned when humans and autonomous systems share a decision?

Related publications

Pillar 02

Research launching 2027

Cybersecurity Governance

Our second pillar will examine the governance of autonomous cyber-defence systems and AI-enabled security infrastructure - environments where automated systems must respond to threats in milliseconds, far faster than any human can intervene.

The central question: how do we maintain human judgment and accountability in automated threat response, without slowing the response itself? Again, the answer draws on operational practice - the doctrines, runbooks, and command structures that already govern high-tempo decision-making.

Forthcoming · 2027 Collaborate with us on this pillar

Pillar 03

Research launching 2028

Quantum Governance

Our third pillar looks ahead to governance frameworks for quantum-safe and quantum-enabled autonomous systems - preparing the institutions and standards of the post-quantum computing era before, not after, the technology arrives.

The work will scope the governance questions early, so that the operational disciplines we develop for AI today extend cleanly into the systems of tomorrow.

Forthcoming · 2028 Register early interest
Cross-cutting · Active

Standards & Policy Contribution

Running across all three pillars is our active contribution to global standards bodies - ITU, IEEE, NIST and ISO - through working papers, position papers, and policy submissions. It is how operational insight becomes implementable governance.

Our standards engagement